Shipping Policy
Benefits We Give
Shipping Policy for Haitian Pride Luxury Apparel
At Haitian Pride Luxury Apparel, we are dedicated to providing you with a seamless and efficient shipping experience. Below are the details of our shipping policy:
Domestic Shipping (Within the United States)
Standard Shipping
- Delivery Time: 3-7 business days
- Cost: Free for orders over $150; $17.99 for orders under $150
Express Shipping
- Delivery Time: 1-3 business days
- Cost: $29.99
International Shipping
Standard International Shipping
- Delivery Time: 7-21 business days
- Cost varies by country
- Express International Shipping: Not currently available
Order Processing Time
- Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, including tracking information.
Tracking Your Order
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment online. Please allow 24-48 hours for the tracking information to update.
Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
Shipping Restrictions
- We are unable to ship to P.O. Boxes, APO/FPO addresses, and certain remote locations. If you are unsure whether we can deliver to your address, please contact our customer service team for assistance.
Delayed or Lost Shipments
- If your shipment is delayed or lost, please contact our customer service team at Business email is : [email protected] Or [email protected] Phone number: 432-203-6253 for assistance. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.
Incorrect or Incomplete Address
- Please ensure your shipping address is correct and complete when placing your order. Haitian Pride Luxury Apparel is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
- For any questions or concerns regarding shipping, please contact our customer service team. We are here to help and ensure your shopping experience is exceptional.
Thank you for choosing Haitian Pride Luxury Apparel. We appreciate your business and strive to provide the best possible service.